Last updated: 1/7/2026
1. Introduction
MessOrder AI is a business automation platform that helps Facebook Page owners automatically manage Messenger conversations and create product orders based on customer messages.
We are committed to protecting your privacy and handling data transparently.
2. Information We Collect
We may collect the following information when you use MessOrder AI :
a. Facebook Page Data
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Facebook Page ID
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Page name
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Page access tokens
b. Messenger Data
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Message content sent by customers to connected Facebook Pages
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Sender PSID (Page-Scoped User ID)
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Message timestamps
c. Account Information
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Name of the customer & Page owner
⚠️ We do not collect personal Facebook profile data beyond what is required to operate the service.
3. How We Use Information
We use collected data only to:
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Receive and process Messenger messages
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Detect predefined trigger keywords (e.g., order commands)
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Generate automated replies
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Create product orders inside the MessOrder AI system
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Improve service reliability and performance
We do not sell, rent, or share data with third parties for marketing purposes.
4. Data Storage & Retention
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Messenger messages and order data are stored securely
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Data is retained only as long as necessary to provide the service
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Page owners can request data deletion at any time
5. User Control & Consent
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Only Facebook Page owners who explicitly connect their Pages can use MessOrder AI
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Automated order creation occurs only when predefined keywords are used
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Customers interact voluntarily by sending messages to the Page
6. Data Deletion
If you want to delete your data, you can:
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Email us at: support@messorderai.example.com
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Or disconnect your Facebook Page from the MessOrder AI dashboard
Data deletion requests are processed within 7 business days.
7. Security
We use industry-standard security measures to protect data from unauthorized access, misuse, or disclosure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
9. Contact Us
📧 Email: business@messorderai.example.com
🌐 Website: https://messorderai.example.com
